1.14. Promote team performance through the application of emotional intelligence

Promote Team Performance Through the Application of Emotional Intelligence Task includes the following enablers:

  • Assess behavior through the use of personality indicators
  • Analyze personality indicators and adjust to the emotional needs of key project stakeholders

To learn the Promote Team Performance Through the Application of Emotional Intelligence Task you need:

  1. In the PMBOK Guide 7th Edition, read chapter 2.2 (part ‘PMBOK’).
  2. Read chapters 3.2, 3.3, 6.6, and 10 (Communication models, Emotional intelligence) in the Process Groups: A Practice Guide.
  3. Read chapter 4.2 in the Agile Practice Guide.
  4. Watch and read an appropriate visual on PMIllustrated.com.
  5. Watch the video:

6. Test your knowledge to complete the study of the task.

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