Interface management involves overseeing communications, relationships, and deliverables among two or more interface stakeholders. Research conducted by the Construction Industry Institute (CII) shows that effective interface management increases stakeholder alignment, enhances real-time visibility and oversight, and proactively mitigates risk. Mastering this essential skill can significantly improve the outcomes of your construction projects.
What you’ll learn
Manage stakeholder communications, relationships, and deliverables. Discover techniques for alignment, methods for real-time visibility, risk mitigation strategies, and achieve better construction project outcomes with effective interface management.
- Section 1: Introduction to Interface Management in the Built Environment
- Section 2: Interface Management in Built Environment Projects
- Section 3: Interventions throughout the Project Lifecycle
- Section 4: Attributes for a Good Interface
- Section 5: Interface Management Tools and Design Processes
- Section 6: How to Effectively Manage Interfaces
- Section 7: Capabilities Needed for Interface Management
To complete the Construction Interface Management Course course, follow these steps:
- Visit the PMI Shop to purchase and complete the Construction Interface Management Course Course. Estimated time to complete: 6 to 12 hours.
- Test your knowledge to finalize your study of the material.
Upon completion, you will earn 3 PDUs and a certificate of completion.
Check your knowledge
1. Review Core Concepts.
Begin by revisiting key topics related to communication in construction projects.
Pay attention, before taking the test, you should know and understand:
- breakdown and hierarchy of Interface Management elements;
- what is the Interface Management Maturity Model;
- PIRI Matrix;
- Interface points (IP) concepts and different packages using the interface complexity assessment tool (ICAT);
- how to classify different interfaces by type and categorization;
- industry-leading frameworks and tools;
- how to set up the Master Interface Plan (MIP);
- the interface hierarchy and levels of project interfaces;
- the structure, roles and responsibilities of IM.
2. Complete the Test.
Answer all questions to the best of your ability, applying the knowledge you’ve gained so far. Take your time to analyze scenarios and choose the most appropriate responses.
You can find the test in the gray box to the right of this text.
3. Review Your Results.
Once the test is complete, carefully review your results. Focus on understanding why certain answers were correct or incorrect to deepen your learning.
4. Share results with your Mentor.
Together with your Mentor identify areas for improvement. Reflect on any gaps revealed by the test.
Help Your Colleagues Become PMI-CP!
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