1.1. Manage conflict

Manage Conflict Task includes the following enablers:

• Interpret the source and stage of the conflict
• Analyze the context for the conflict
• Evaluate/recommend/reconcile the appropriate conflict resolution solution

To learn the Manage Conflict Task you need:

1. In the PMBOK Guide 7^th Edition, read chapters 3.2 (part ‘Standard’) and 2.1, 2.2, 4.2 (part ‘PMBOK’).
2. Read chapters 1.2, 3.4, 4, 9, 10, and 13 in the PMBOK Guide 6^th Edition (Part 1).
3. Watch the video:

3. Test your knowledge to complete the study of the task.

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