2.7. Plan and manage quality of products/deliverables

PMP Certification Plan and Manage Quality of Products/Deliverables task includes the following enablers:

  • Gather quality requirements for project deliverables.
  • Plan quality processes and tools.
  • Execute a quality management plan.
  • Help ensure regulatory compliance.
  • Manage cost of quality (CoQ) and sustainability.
  • Conduct ongoing quality reviews.
  • Implement continuous improvement.

To learn the Plan and Manage Quality of Products/Deliverables task, you need:

  1. In the PMBOK Guide 8th Edition, read chapters 3.5 (part ‘Standard’), 2.1.6, 2.2 (part ‘PMBOK’), and Section 4 (Quality control measurements, Quality management plan, Quality metrics, Quality test and evaluation documents, Quality reports), Section 5 (Audits and inspections, Checklists, Cost of quality, Customer talks and tests, Data analysis, Data representation, Process analysis, Process automations, Testing/product evaluations).
  2. Watch the video:

4. Test your knowledge to complete the study of the task.

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