Manage Communications Task includes the following enablers:
- Analyze communication needs of all stakeholders
- Determine communication methods, channels, frequency, and level of detail for all stakeholders
- Communicate project information and updates effectively
- Confirm communication is understood and feedback is received
To learn the Manage Communications Task you need:
- In the PMBOK Guide 7th Edition, read chapters 2.1, 2.4, 2.5, 4.2, 4.6 (part ‘PMBOK’).
- Read chapters 5.15, 5.17, 5.24, 6.7, 7.9, 9 (Communications management plan, Project communications, Team charter, Virtual teams, Work performance reports), and 10 (Active listening, Advertising, Colocation, Communication competence, Communication methods, Communication models, Communication requirements analysis, Communication styles assessment, Communication technology, Conflict management, Cultural awareness, Feedback, Individual and team assessments, Knowledge management, Leadership, Meetings, Political awareness, Project reporting, Stakeholder engagement assessment matrix, Stakeholder mapping/representation, Team building) in the Process Groups: A Practice Guide.
- Watch and read an appropriate visual on PMIllustrated.com.
- Watch the video:
5. Test your knowledge to complete the study of the task.