Supporting organizational change means understanding the culture of the organization and evaluating how changes may affect the project and stakeholders. Projects often create new products, services, processes, capabilities, or ways of working, and these may require people to change behavior.
The project manager may need to assess readiness, identify impacts, support communication, and determine actions that help the organization adopt project outcomes.
Why This Task Matters for PMP® Preparation
PMP® exam scenarios often describe resistance to change, cultural barriers, adoption problems, or uncertainty about how organizational change affects project success. The best response usually considers stakeholder impact, communication, support, and change readiness.
You should be ready to recognize that project success does not end with producing a deliverable. The organization must be able to adopt and use the result to realize value.
Enablers of This Task
- Assess organizational culture
- Evaluate the impact of organizational change on the project and determine required actions
- Evaluate the impact of the project on the organization and determine required actions
To learn the Support Organizational Change Task, you need:
- In the PMBOK Guide 8th Edition, read chapters 1.3 (part ‘Standard’), 2.6 (part ‘PMBOK’).
- Read chapter 6 and appendix X3 in the Agile Practice Guide.
- Read all the Managing Change in Organizations: A Practice Guide.
- Watch the video:
6. Test your knowledge to complete the study of the task.