Plan and Manage Quality of Products/Deliverables Task includes the following enablers:
- Determine quality standard required for project deliverables
- Recommend options for improvement based on quality gaps
- Continually survey project deliverable quality
To learn the Plan and Manage Quality of Products/Deliverables Task you need:
- In the PMBOK Guide 7th Edition, read chapters 2.5, 3.8 (part ‘Standard’), 2.6 (part ‘PMBOK’) and appendix X4.
- Read chapters 5.14, 6.3, 7.7, 9 (Accepted deliverables, Final report, Procurement statement of work, Quality control measurements, Quality management plan, Quality metrics, Quality report, Requirements documentation, Scope baseline, Test and evaluation documents, Verified deliverables), and 10 (Audits, Benchmarking, Check sheets, Cost of quality, Design for X, Document analysis, Flowcharts, Problem solving, Quality improvement methods, Risk data quality assessment, Source selection analysis, Statistical sampling, Testing/product evaluations) in the Process Groups: A Practice Guide.
- Watch and read an appropriate visual on PMIllustrated.com.
- Watch the video:
5. Test your knowledge to complete the study of the task.
Given this is a trifle superannuated video aligned with 5 PMBOK – it specifies that Quality assurance focuses solely on the processes quality, not product and data. However – rather the 6 PMBOK clearly distinguishes processes Manage quality and Quality assurance subordinating the second in the boundaries of first. Considering these changes between two versions of the Guide – does the Manage quality process focus on product and data quality as well?
The PMBOK, in Quality Management, focuses on product quality and improvement of processes. The data quality is used only for risk management.